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Job Openings

Georgia Department of Economic Development (GDEcD) - IT Support & Administrative Coordinator

IT Support:

Provide responsive first-level technical support for agency staff, ensuring timely resolution of
computer, software, and mobile device issues via phone, in-person, or remote tools.
Support onboarding and offboarding, including device setup, software deployment, and asset
management.
Help maintain IT documentation, ticketing records, and knowledge base articles.

Administrative/Procurement Support:

Assist with ordering approved computers, peripherals, and software through state
procurement processes.
Maintain accurate records of IT purchases, warranties, and invoices.
Coordinate with Finance and Procurement teams to process quotes, purchase orders, and
vendor documentation.
Track IT purchases and assist with reconciliation of invoices.

Minimum Qualifications:

High school diploma/GED and six (6) months of education or experience in information
security, privacy, system/network administration and support, or application development
and training and experience necessary to independently provide technical support to
computer users in an assigned office/geographic area.
Basic understanding of Windows 10/11 and macOS for troubleshooting, updates, and device
setup.
Familiarity with Microsoft 365 tools such as Teams, OneDrive, and SharePoint.
Strong organizational skills for handling procurement paperwork, vendor quotes, and asset
tracking.
Customer service mindset with excellent written and verbal communication skills.
Ability to manage multiple requests and administrative tasks effectively.
Problem-solving skills with willingness to learn and grow technical expertise.

Preferred Qualifications:

For more information and to apply, see the GDEcD's Career Search Page!
Information current as of 10/30/2025